"America's Premier Pallet Manufacturer"
How Its’ Done:
“The quest to be the best is a never ending journey of making the most out of every
challenging opportunity and is what drives us for the rest of our life.” Bill MacCauley
If you were to ask any of the John Rock team members, “Are you the reason for the John Rock
success?” Chances are you would hear, “No, not me alone....but I am part of it”. Teamwork, either
on individual machines, as part of the safety program or as part of the company wide goals, is the
essential underlying form that Bill’s intense mandate “Being the Best” takes shape as.
Take a walk through the manufacturing floor on any day; watch the activity, the focus, and the intensity
level. Look at their faces, they’re smiling while working. It is not only rewarding, but also gratifying to be
part of a program that routinely performs at the very highest levels!
The John Rock manufacturing facility centrally located in eastern Pennsylvania, positions them to strike
quickly and efficiently at the Mid-Atlantic and lower New England regions, the largest industrialized
manufacturing corridor in the United States and probably the World.
This region includes a wide range of industries, such as petro/chemical, pharmaceutical, automotive,
high-tech, clothing, new construction,
as well as food manufacturers all requiring new wooden pallets
for their business.
This location in addition to being close to the customer base is also uniquely located to take advantage
of the significant and plentiful certified sustainable Appalachian forest regions of Pennsylvania, Virginia,
West Virginia and Maryland. Having access to the largest hardwood region gives John Rock creative
and cost effective opportunities for sourcing raw material unavailable elsewhere in the country.
“The John Rock facility is the Disney World of the Pallet Industry” Pallet Industry Insider
The John Rock Facility is not just any building. It is the culmination of a long sought after dream.
This building is a highly designed multifunction operation with a pinpoint focus that allows Bill’s guiding
principle “To be the Best”, to come to life.
This very efficient layout has ample room for today and plenty of room to grow for tomorrow. The
massive building houses the offices, cutting operations, nailing operations, recycling/repairing
operations as well
as a cavernous warehouse for pallets, nails and precut component storage.
Outside you can find the nation’s largest heat treatment/sterilization chambers, a truck, trailer &
forklift maintenance facility, a
trailer staging yard, the wood waste grinding operations, sawdust
and mulch storage, the “used pallet” sorting and storage yard and the largest raw material/lumber
Their Transportation System:
Over the past few years erratic energy costs have complicated an already difficult market.
Transportation of products for all Industry has become a major hurdle to overcome. Rock Technologies
was formed as the transportation arm of John Rock Inc. to deal with these emerging challenges for
John Rock and their customers. By maintaining complete control of their own fleet of tractors and
trailers, coordinating every delivery, every day; with their dedicated team members they can ensure
that every delivery or pick up is on time, every time.
Whether, delivering their own pallets, picking up raw material or delivering their customer’s products,
John Rock continues developing and putting in place “loop systems”. This transportation partnership has been proven out, enhancing and adding value to their relationships, giving each participating partner a
little bit bigger “piece of the pie” compared to doing it alone.
“Bill MacCauley has a furious, if not fanatical expectation of the best results…. Always …
and He Never accepts anything else! .... Ever!” Wise Pallet Prophet
Consistently achieving the highest level of production is only possible with the right building, and the
best equipment! John Rock has aligned themselves and forged relationships with the recognized leaders
for all aspects of the wooden pallet industry including high volume cutting, new pallet assembly, heat
treatment as well other cutting edge pallet related technologies. The John Rock Production Team has
an impressive lineup of equipment, representing the most advanced “State of the Art” technology and
design anywhere. A number of the these manufacturers recognized an opportunity of having so much
of their equipment in operation in one spot that they installed this sign to “Welcome” their prospective
customers to this “Real-world Showplace” to demonstrate firsthand what is possible at the very edge of
the envelope of high volume production.
Getting to the top and staying there is only possible with an aggressive focus on constant improvement
and continual reinvestment: The John Rock team members understand their responsibility everyday:
- Find out who is the very best at what they do and forge relationships with them.
- Study, examine, fine tune and refine the requirements.
- Spend the time to clearly define the details and the John Rock expectations.
- Expect and Insist on Results.