WHO WE ARE

“The quest to be the best is a never-ending journey of making the most out of every challenging opportunity and it’s what drives us for the rest of our lives.”     Bill MacCauley

If you were to ask any of the Rock team members, “What is the reason for The Rock’s success?” Chances are you would hear, “Teamwork.” Whether operating individual machines, maintaining the day-to-day activities, or rolling out a new program, teamwork is the essential underlying reason for achieving company-wide goals. Getting to the top and staying there is only possible with focus on constant improvement and continual reinvestment. The Rock team members understand and embrace their responsibilities every day.

  • Find out who is the very best at what they do and forge relationships with them
  • Study, examine, fine-tune, and refine the requirements
  • Spend the time to clearly define the details and the Rock expectations
  • Expect and insist on results

We invite you to take a walk through the manufacturing floor on any day; watch the activity, the focus, and the intensity level. It is not only rewarding but also gratifying to be part of a program that routinely performs at the very highest levels. At John Rock, working together to be the best is not only a mandate, it’s a way of life.

OUR TEAM

Steve Hedrick

Steve Hedrick

Director of Finance

O: (610) 857-8080 Ext. 116

Mike Lugo

Mike Lugo

Director of Sales

O: (610) 857-8080 Ext. 116

Karl Moore

Karl Moore

Lumber Buyer/VA Fleet Manager

M: (484) 880-7139

Mike Veneziale

Mike Veneziale

Sales

O: (610) 857-8080 Ext. 115
M: (484) 319-8396

Steve Henry

Steve Henry

Sales

O: (610) 857-8080

Angela Marchetti

Angela Marchetti

Customer Service Manager

O: (610) 857-8080 Ext. 103

Ed Healy

Ed Healy

Kamps Safety Manager

O: (610) 857-8080 Ext. 107

Steve Marrs

Steve Marrs

Facilities/Fleet Manager

O: (610) 857-8080 Ext. 105

Lauren Crisci

Lauren Crisci

Human Resources

O: (610) 857-8080 Ext. 106

Jim Martin

Jim Martin

Logistical Safety & Compliance

O: (610) 857-8080 Ext. 104

Chris MacCauley

Chris MacCauley

Dispatch
Kenny Whiteman

Kenny Whiteman

Cost Accountant

O: (610) 857- 8080 Ext. 108

Tammy Stoltzfus

Tammy Stoltzfus

Accounts Payable

O: (610) 857-8080 Ext. 114

Tricia Sirica

Tricia Sirica

Sales Support

O: (610) 857-8080 Ext. 101

Denise Whiteman

Denise Whiteman

Administrative Support

O: (610) 857-8080 Ext. 100

Pam Scymanski

Pam Scymanski

Customer Service Support

O: (610) 857-8080 Ext. 102

Amanda Ruppert

Amanda Ruppert

Sales Support
Kyle MacCauley

Kyle MacCauley

Bill MacCauley

Bill MacCauley

Vice President

In 2024, Bill MacCauley retired after decades of remarkable leadership with The Rock. His visionary leadership and dedication transformed the company, guiding it through significant growth and challenges. Bill‘s legacy of excellence and innovation has left a mark on the company, and we extend our deepest gratitude for his years of hard work and commitment. Thank you, Bill, for everything you’ve done.

Robyn Stoltzfus

Robyn Stoltzfus

In 2021, Robyn retired after years of dedicated service with The Rock. Throughout her career, she consistently demonstrated exceptional commitment, professionalism, and a passion for excellence. Her contributions have been invaluable, and her presence will be greatly missed by colleagues and clients alike.

Jeanne Ryan

Jeanne Ryan

Customer Service Manager

RIP 1945 – 2021
We were blessed to have Jeanne as part of the John Rock family for the past 30+ years.

OUR STORY

In 1973 John Rock began collecting and repairing pallets for local businesses in his mother’s small Honey Brook, PA garage. From those humble pallet beginnings John Rock & Company, Inc., was born and through hard work and devotion to his customers’ needs a small but thriving pallet business took root and began to grow.

John’s reputation spread by word of mouth from one satisfied customer to another and he expanded and relocated as necessary to accommodate his growing customer base. He finally settled in a much larger facility in Downingtown, PA in 1976. For over twenty years he added to his list of satisfied customers and the company continued to expand to be a well-respected large Mid-Atlantic Pallet Manufacturer. The company’s pallet production process was so well run that in 1996, when a devastating fire destroyed over half of the pallet manufacturing operation; it caused only a few days disruption. The company was back at work in short order and in 1997, John Rock & Company was purchased by Bill MacCauley.

Out of respect to his mentor, Bill retained the name and the new company John Rock, Inc. was formed.

A NEW ERA BEGINS

Bill MacCauley started out at John Rock & Company, Inc., as a subcontractor in 1993, then joined them as a full time employee in 1994. Since he purchased the Downingtown location, his vision and dreams guided John Rock, Inc. to a period of explosive growth and expansion.

The increased new pallet production brought its own set of challenges, most notably space. In spite of the cramped quarters, the company maintained intensity and quality while continuing to meet and exceed customer expectations.

After years of squeezing too much into too little it became apparent that the company had outgrown the facility and so began the search for the next chapter of this emerging pallet powerhouse.

LOOKING AHEAD

After years of extensive planning in late fall of 2003 ground was broken for the construction of an ambitious new facility. In November 2004 dedication ceremonies were held at a Grand Opening Celebration. This was not just any run of the mill wooden pallet operation; it was the culmination of Bill’s long fought for dream. He took many of the processes, philosophies, and ideas that had proven successful and applied them to high volume production. Some pallet industry leaders have described the Rock facility as the “Disney World” of pallet manufacturing.

“Resting on his laurels” is not in Bill’s vocabulary. Since moving into one of the largest state-of-the art wooden pallet production facility anywhere, there has been constant and continued improvement and refining of the craft. Today John Rock, Inc. has raised the bar and redefined the term “High Quality,” consistently exceeding expectations. The Rock team under Bill MacCauley’s leadership stands to this day and proudly bears the title of “America’s Premier Pallet Manufacturer.”

© 2023 Johnrock.com | 500 Independence Way, Coatesville, PA 19320 | (610) 857-8080